Skincare expert: the guide to taking care of your skin and creating your own personalized routine - Rose-Lucy

Delivery

If the product is in stock, it will be shipped within 48 hours.

If the product is not in stock, we will do our best to find it and will contact you as soon as it is available and ready to ship.

Returns

We strive to guarantee your complete satisfaction. If, for any reason, you are not satisfied with your purchase, our simple returns and exchanges policy is there to help.

How it works:

Return by mail:

To return your product, you must send it to the following address: C23-7070 Henri-Julien Ave, Montreal, QC, H2S 3S3

You are responsible for the return shipping costs. These costs are non-refundable. If a refund is issued, the return shipping cost will be deducted from the refunded amount.

Time limit :

Depending on where you live, the time it takes to receive your exchanged product may vary.